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I purchased Brinks Home Complete with Video, which includes the Brinks Home Touch, a SkyBell Slim Line Video Doorbell, a glass break detector, and a cellular communicator. Installation is DIY, although you’ll have some help over the phone, and professional monitoring is not required!However, if you do choose professional monitoring, Brinks only offers binding three year contracts, a definite drawback. On a more positive note, Brinks has a 4. 1 Google rating and excellent customer support reviews. To control and monitor your system, you’ll use the Alarm. com app, which has ratings of 4.

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Must pay out of pocket for most advanced equipment cameras, smart thermostat. My experience was totally unacceptable, I visit family in another state often and I relied on my home security . Just this past summer when there where repeated storms, my system failed me what makes it even worse I was never alerted!I just happen to check my home security as like I would normally do low and be it wasn't working!I called Comcast they were able to check and see how long it was down!Go figure!Keep in mind I'm over 600 miles are so away from home, and I wasn't returning for another week!Comcast tells me that I needed to be home to reset it!Well not able to return home to a week later , I'm left with my home unprotected!Paying almost $2,220. 00 year for the bundle they I had to have to get home security!I had only one option and was to mail my key to a friend so that they could enter my home and secure it!It just wasn't worth the problems that I was experiencing I shared this issue there were plenty more!Today I called ADT !I'm going to take a Hugh loss with breaking contracts!Not to mention Comcast reporting to the credit Bureau!So hopefully when they are paid off I'll have the peace of mind that I need looking for a more reliable security company!Not I cable company!Been with Comcast since 2012. Comcast came and installed my XFINITY alarm system today and I have to say I am very impressed!The price will never change in 3 years and the equipment and installation were both free. With my particular deal, I can even cancel the alarm service anytime with no fees, as long as I keep internet or tv. I will always use their internet The touchscreen hub has a Verizon cell phone chip in it as a backup, and also a battery if the power goes out. I can use the app to arm or disarm or watch video from my home. The equipment looks great and works great. Perhaps they weren't so good a while ago but now I don't see any big mishaps. Now just about all Comcast customers have access to their still fairly new security system.